1. Role and Responsibilities of a Head of Compliance

Overview:

The Head of Compliance plays a crucial role in ensuring that the P2P lending platform operates within the legal and regulatory framework. This involves overseeing compliance with FCA regulations, the Financial Services and Markets Act 2000 (FSMA), GDPR, and AML requirements.

Key Responsibilities:

  • Regulatory Compliance:

    • Ensure the platform adheres to FCA regulations, including rules outlined in the FCA Handbook (PERG, CASS, DISP, and relevant parts of COBS).
    • Monitor changes in regulations and update internal policies and procedures accordingly.
    • Liaise with the FCA and other regulatory bodies as necessary.
  • Senior Management Functions (SMF):

    • SMF15 (Compliance Oversight):
      • Oversee the firm's compliance with regulatory requirements.
      • Ensure that the firm's policies and procedures are effective in achieving compliance.
      • Report compliance matters to the board and senior management.
    • SMF16 (Compliance Monitoring):
      • Establish and maintain an effective compliance monitoring program.
      • Identify, assess, monitor, and report compliance risks.
      • Ensure that compliance monitoring is integrated into the firm’s overall risk management framework.
  • Risk Management:

    • Implement and oversee a robust risk management framework.
    • Conduct regular risk assessments to identify and mitigate compliance risks.
    • Develop and maintain an effective AML program, including customer due diligence (CDD) and suspicious activity reporting (SAR).
  • Data Protection:

    • Ensure compliance with GDPR requirements, including data security, transparency, and breach notification procedures.
    • Conduct regular audits of data protection practices and update policies as needed.
  • Consumer Protection:

    • Ensure clear and accurate disclosure of information to business borrowers.
    • Oversee the handling of borrower complaints in accordance with DISP guidelines.
    • Monitor advertising and financial promotions to ensure they are not misleading.
  • Internal Controls and Training:

    • Develop and implement internal controls to ensure compliance with regulatory requirements.
    • Provide regular training and updates to staff on compliance matters.
    • Foster a culture of integrity and transparency within the organisation.
  • Training and Competency:

    • Develop and implement a training program to ensure that all staff understand their compliance responsibilities.
    • Ensure that staff receive ongoing training to stay current with regulatory changes and compliance best practices.
    • Assess and certify the competency of staff to ensure they are capable of performing their duties in compliance with regulatory requirements.